Housing -- Defective construction - Defect pertained to mojaic floor, providing and fixing windows, seepage and leakage in the roof and walls and cracks in walls - Plea of the appellant/OP Board that it had rectified the defects - Commissioner appointed by the Commission found the aforesaid defects - Direction by District Forum to award a compensation of Rs.25,000/- for..........
Housing allotment -- Delay in delivery of possession - Compensation - Complainants allotted houses under self financing scheme and paid the requisite amount in time but possession delivered late - The notification granting exemption in getting the sale deed executed and registered in respect of the superstructure withdrawn by Government - The act of delivery of possession..........
Telephone bill -- Excessive and exorbitant - Due to sudden spurt in calls - Instructions on the subject about bringing it to the notice of the respondent-complainant not followed - Plea of the OP that the instructions on sudden spurt of bill have not been invoked in view of the Dynamic Locking facility - Held that if there are instructions on subject issued by the..........
Consumer Protection Act, 1986, Section 24A -- Limitation - Banking service - Loan was fully adjusted on 12.05.2001 - Letter written by complainant to OP Bank on 11.09.2001 to cancel the working capital - Complaint instituted on 24.07.2003 - Plea of the OP bank that complaint barred by limitation repelled - Held that cause of action arose on 11.09.2001 hence complaint filed..........
Insurance claim -- Complainant sent a proposal for insurance of machinery, building of cold storage/and deterioration of stocks of potatoes -Temperature in the chambers of cold storage was not maintained at desired level as per the report of the surveyor - OP declined to accept proposal for Deterioration of Stocks of potatoes and refunded the premium to the complainant by..........
Consumer Protection Act, 1986, Section 3, 2(1)d) -- U.P. Cold Storage Act - Additional remedy - Cold storage - Deficiency in service - Plea of appellant/OP that complaint before Fora not maintainable as the dispute is to be tried by the Cold Storage Tribunal in view of U.P. Cold Storage Act repelled - Held that complainants have made out a case of deficiency in service..........
Consumer Protection Act, 1986, Section 2(1)(e) -- Consumer dispute - Banking service - Dispute between the Chairman of the Complainant trust and other trustees regarding operation of Bank account of the trust - Freezing of Bank account of the trust by the Bank till the dispute is settled between the trustees - Held that it is not consumer dispute and also there was no..........
Consumer Protection Act, 1986, Section 3, Contract Act, 1872, Section 30 -- Additional remedy - Wagering contract - Respondent winner of a Maruti 800 car in draw of lots of prize coupon given in a scheme announced by appellants/OP in order to promote sale of their product - On refusal of appellant/OP to give prize complaint filed by respondent-complainant - District Forum..........
Consumer Protection Act, 1986, Section 2(1),(r) -- Unfair trade practice - Compensation - Respondent winner of a Maruti 800 car in draw of lots of prize coupon given in a scheme announced by appellants/OP in order to promote sale of their product - On refusal of appellant/OP to give prize complaint filed by respondent-complainant - District Forum holding the appellant/OP..........
Insurance claim -- Repudiation - Ground that insurance policy covers the risk of `theft' only and not of `hijacking'- Held that hijacking necessarily includes theft while the converse may not be true - Theft is the genesis of every other act viz. robbery, dacoity and hijacking - OP's held not entitled to repudiate the claim - OP directed to pay the insured amount with..........
