Consumer Protection Act, 1986, Section 2(1)(g), 14(1)(d) -- Telephone - Excessive billing - Spurt in current reading of telephone - Department not taking any action at any stage as per instructions on the subject - Subsequent observations of functioning of the telephone or metering instrument is of no consequence - Non observance of the instructions which are meant to be..........
Consumer Protection Act, 1986, Section 2(1)(g), 14 -- Plot - Refund of deposit - Interest - Money deposited in 1982 - Complainant not successful for allotment of plot - Request for refund in July 1990 - Refund not given - Complainant entitled to interest @ 15% p.a. from July 1990 till payment is made instead of 1982 from the date of deposit as awarded by the District..........
Consumer Protection Act, 1986, Section 2, 14 -- Electricity bill - Overhauling of account covering period of 3 years - Change of previous orders in the matter of charging tariff from industrial unit to non-residential - The least which is expected to be done is to issue show cause notice giving an opportunity of hearing to the person concerned to project his point of view..........
Consumer Protection Act, 1986, Section 2, 14 -- Evidence - The report of the flying squad - Not got attested from the consumer or his representative when the flying squad visited the spot - Such report cannot be legally relied upon...........
Consumer Protection Act, 1986, Section 2(1)(g), 17 -- Insurance claim - Repudiation - Ground that probable cause of fire suggested by the complainant not proved and claim of the complainant exaggerated - No opinion was expressed by the Vigilant Bureau or surveyors when appointed by the insurance company giving the exact cause of fire - The mere ground that claim of the..........
Consumer Protection Act, 1986, Section 2(1)(g), 14(1)(d) -- Telephone disconnection - Ground alleged non-payment of dues - Compensation - Complainant showing the receipt of payment of dues which stood already paid - Compensation of Rs.5,000/- awarded for harassment to the complainant - Held that the compensation awarded by the District Forum is not excessive...........
Consumer Protection Act, 1986, Section 2, 21 -- Insurance Claim & Marine Inland Transit Policy - Repudiation of claim by Insurance Company saying that the claim remains unsubstantiated - Held that the issues involved in regard to the claim of the petitioner require a thorough scrutiny including an examination of the various documents and supporting oral evidence - Keeping..........
Consumer Protection Act, 1986, Section 2, 17 -- Medical negligence - Complainant examining an independent expert, a professor of Orthopedics - His statement is corroborated by the materials placed on the records of the case - No evidence produced by the second opposite party to rebut the material placed on the record by the complainant - The State Commission rightly held..........
Consumer Protection Act, 1986, Section 2(1)(g), 14 -- Banking Service - Dishonour of cheque of the complainant by opposite party - Account not closed by opposite party despite instructions by complainant - Deficiency of service - Held that the appellant had already availed of over draft facility - There was no amount to meet the cheque amount of Rs.20,000/- - No deficiency..........
Consumer Protection Act, 1986, Section 2(1)(g), 27 -- Plot - Delay in handing over possession - District Forum passed order to handover the possession within time frame - Non compliance of the order by the appellant - Complainant filed application u/S.27 of the Act - District Forum came to the conclusion that HUDA has unnecessarily delayed the execution of the order by not..........