Consumer Protection Act, 1986, Section 2(1) -- Education - Deficiency in service - Compensation - CIT test - GNNIT practical training - Non providing of - Plea that respondent - complainant reminded orally several times on telephone repelled - Held that there has been deficiency in service on the part of the petitioner in not providing necessary training in GNNIT course to..........
Consumer Protection Act, 1986, Section 2(1)(b)(ii), 2(1)(g), 12 -- Electricity supply - Overhauling of account - Power of attorney - Authorized representative - Affidavit evidence - Account of the petitioner was overhauled for the period 10/2000 to 12/2000 and the authorized representative was not power of attorney of the petitioner when account of the power of attorney..........
Consumer Protection Act, 1986, Section 2(1) -- Consumer - Commercial purpose - Electricity supply - Poultry breeding farm - The electric connection was for running poultry unit - Objection by the petitioner that petitioner does not fall under the definition of consumer under the CP Act held to be well founded - The electric connection being for commercial purpose the..........
Consumer Protection Act, 1986, Section 2(1)(g), 14(1)(d) -- Medical negligence - Medical records - Misplacement of records by Hospital - Adverse inference - Discharge/death summary which have been appended with the petition is a document which runs into 12 pages and contains the entire history, case details of the various tests conducted and the treatment provided without..........
Consumer Protection Act, 1986, Section 2(1)(g), 14(1)(d) -- Transport service - Household goods - Deficiency in service - Compensation - Quantum of compensation - Finding of the District Forum holding the petitioner responsible for deficiency in service has not been challenged by the petitioner before the State Commission and hence its order in this regard obviously would..........
Consumer Protection Act, 1986, Section 2(1)(g), 21(b) -- Banking service - Overdraft facility - Loan - Interest rate - Changing of interest rate - The primary condition of the grant of loan is contained in the customer approval sheet, in which the rate of interest has been clearly stated only at 7% - There is no condition of the rate of interest being of floating nature..........
Consumer Protection Act, 1986, Section 2(1)(f), 14(1)(d) -- Manufacturing defect - Truck - Breaking down of axle - Axle broke down due to overloading and tampering with the vehicle to increase load carrying capacity - Onus to prove that there was manufacturing defect was on the Respondent - complainant - Even if the axle was defective it was replaced by the Petitioner free..........
Consumer Protection Act, 1986, Section 2(1)(g), 21(b) -- UTI - US 64 Scheme - Redemption of Units - Deficiency is service on the part of petitioner - The order passed by the District Forum well - reasoned order based on documentary evidence but there is no documentation filed by the OPs - The State Commission has again gone into the details of the units in question and the..........
Consumer Protection Act, 1986, Section 2(1)(g), 21(b) -- Mobile phone bill - Dispute as to - On request of the petitioner dated 20.5.2004 her mobile phone services closed - The petitioner made payment of bill till 30.4.2004 - For the period 1.5.2004 to 20.5.2004 bill raised in the month of August - Held that the District Forum allowed the complaint based on wrong..........
Consumer Protection Act, 1986, Section 2(1)(d)(ii) -- Consumer - Commercial purpose - Electricity connection - Theft of electricity - Poultry farm - New plea - In the complaint as well in appeal before Fora below there was no pleading that the poultry farm was run for livelihood - The plea raised first time in revision - This plea cannot be entertained - The purpose of..........
