Telephone -- Excessive amount - There is no allegation that the telephone of the complainant has been misused - Regarding meter defect there is mere allegation without any proof - Held that the District Forum has got no authority to issue a direction to correct the bill on average basis - The order of the District Forum liable to be set aside...........
Air carrier -- Deficiency in service - Documents sent to the purchaser or the beneficiary of the contract and Bank had been made the consignee - In ordinary course of business one is supposed to presume that it was sent only for the purpose of ensuring payment of the consignment in terms of the Bill before delivery of the consignment - The appellant/OP delivered the..........
Telephone bill -- Allegation of its being excessive - No findings that meter is defective or that the telephone was misused by the Telephone Department - Held that the District Forum has got no jurisdiction in estimating by application of rule of thumb the precise number of calls in a particular time - Complainant has not averred whether there was STD facility in his..........
Consumer Protection Act, 1986, Section 2(1),(g),14(1),(d) -- Electricity bill - Rebate - Delay of 4-1/2 years in giving rebate to the respondent-complainant - Held to be deficiency in service - Grant of compensation of Rs.4,000/- by the District Forum held justified...........
Electricity bill -- Defective meter - Non-supply of electricity - Complainant has to run petrol pump on generating set - Causing serious financial loss of the complainant besides mental agony - Notice of demand of Rs.1,04,984 was made on the ground that complainant was using 5 KW load in his premises instead of 1 kw - This amount to deficiency in service - Electricity..........
Consumer Protection Act, 1986, Section 2(1),(g), Indian Electricity Act, 1910, Section 26(6) -- Electricity bill - For 44 months - Plea of the complainant that as per provision of Section 26(6) of the 1910 Act respondents could raise bill for six months repelled - Section 26(6) speaks about defective meter hence it will not be applicable - It was due to non payment of..........
Telephone bill -- Excessive and exorbitant - Appellants raised bill of 3306 calls even when the STD facility was disconnected - No reasonable explanation given by appellant-OP for this abnormal recording of calls -Reliance placed on copy of the FNMR for the relevant period wherein there were cuttings and overwritings - Original of FNMR not produced despite asking so as to..........
Consumer Protection Act, 1986, Section 2(1)(f) -- Electricity Act, 1910, Section 26(6) - Electricity bill -Allegedly excessive - The dispute between the two parties is pertaining to the disputed bills and defective nature of meter - The entire bill and the defective meter in question ordered to be referred to Electrical Inspector - The decision of Electrical Inspector will..........
Electricity bill -- Issuance of at commercial rate - Residential place where no commercial activities are carried out, issuing bill for commercial use held to be deficiency in service...........
Telephone -- Excessive bill - Onus - It is duty of the telephone department to satisfy the subscriber as to how there is the excess billing - Telephone department has chosen not to give a list of persons who were contacted and their telephone numbers as found in the bill so that they could establish by doing so that the persons had something to do with the complainant -..........
