Consumer Protection Act, 1986, Section 27 -- Contempt - Alternative remedy - Possibility of - Respondent/OP complied with the order after the issuance of notice u/s 27 of the Act - Petitioner/complainant refused to accept the cheque - Contention of the petitioner that respondent should be punished u/s 27 of the Act by sentencing him to imprisonment repelled - No such..........
Consumer Protection Act, 1986, Section 14(1),(d) -- Compensation - Consumer may be awarded compensation for any loss or injury suffered by the consumer due to negligence of the OPs - Consumer can be compensated only for normal loss and not for any abnormal or unusual or remote loss...........
Consumer Protection Act, 1986, Section 14(1),(d) -- Compensation - Where a consumer sues for damages, the loss he suffered as a result of breach of contract, must not be too remote and a distinction has to be drawn between the normal and abnormal or unusual loss...........
Consumer Protection -- Compensation - Claiming of - District Forum gave relief to complainant of refund of amount with interest - Appeal for compensation - Held that double benefit of compensation and interest cannot be awarded to a consumer by a redressal agency...........
Consumer Protection Act, 1986, Section 2(1),(g) -- Railway Passengers (Cancellation of Tickets and Refund of Fares) Rules 1980 - Railway ticket - Refund of Fare - Deficiency in service - Appellant-complainant did not seek refund within time as per provisions of Rules and himself was negligent and careless in preferring claim - Findings of the District Forum that there is..........
Consumer Protection Act, 1986, Section 2(1),(g), Railways Act, 1989, Section 100 -- Railways service - Loss of attache-case - It was not booked as luggage but was in the personal custody of the appellant-complainant when the same was lost - In terms of statutory provisions contained in the Act the respondent cannot be saddled with any liability...........
Consumer Protection Act, 1986, Section 2(1),(e) -- Consumer dispute - Rendition of accounts - A dispute with regard to rendition of accounts cannot be said to be a consumer dispute - Order of the District Forum relegating the complainant to his remedy before the Civil Court upheld...........
Water bill -- Excessive - Redressal agencies under Consumer Protection Act cannot be guided by the average past consumption - The stand of OPs on the point is that past bills were issued on average as meter was non functional - The disputed bill was based on the metered supply and the meter as tested in the laboratory was found to be functioning normally...........
Water bill -- Excessive - Quashing of bill - Redressal agencies under the Consumer Protection Act are not vested with the powers of quashing any bill...........
Consumer Protection Act, 1986, Section 2(1),(e) -- Consumer dispute - Theft of electricity - Not a consumer dispute - Complainant in such eventuality held not consumer - Order of District Forum dismissing complaint upheld...........