Consumer Protection Act, 1986, Section 2(1),(d) -- Consumer - Subrogation of right - Insurance company settled claim of consignor for short delivery of consignment - Letter of subrogation executed by consignor in favour of insurance company - Complaint filed by Insurance company claiming compensation from carrier and consignor also joined as complainant - Held that..........
Consumer Protection Act, 1986, Section 2(1),(g),14(1),(d) -- Maturity amount - Non payment of - Compensation - District Forum holding deficiency in service and directing OP to pay the maturity amount - No compensation awarded - Held that the keeping in view the maturity amount of Rs. 31,700/- Rs. 3,000/- would be just and fair compensation for deficiency in service...........
Consumer Protection Act, 1986, Section 14,17 -- Complicated questions of fact - Complaint alleging deficiency in service on the part of OP in as much as that without any sufficient cause it took possession of the Hydraulic Excavator from him purchased under a hire purchase agreement - Complainant alleging that the documents filed by OP in its defence are forged documents..........
Consumer Protection Act, 1986, Section 2(1),(d),(ii) -- Electricity Supply (Consumers) Regulations, 1984, Regulation 9 - Consumer - Electricity power connection - Power connection stood in the name of the late father of the complainant - Nowhere pleaded that any mutation having been done in that connection in the name of the complainant - Held that unless there is an..........
Consumer Protection Act, 1986, Section 3 -- Addition remedy - Insurance claim - Arbitration clause - Held that despite the existence of arbitration clause in the contract between the parties, a consumer can approach the Foras, established under the Act for the redressal of his grievances in reference to the loss occasioned to him on account of the deficiency in service on..........
Consumer Protection Act, 1986, Section 2(1),(g) -- Cellular service - Change in Scheme - Without prior notice - Held that after taking consent of the subscribers for the particular scheme OP cannot unilaterally change it to another scheme without giving prior information to the subscribers and option for subscribers not letting them know what is being charged for the next..........
Consumer Protection Act, 1986, Section 2(1),(e) -- Consumer dispute - Housing construction - It is within the definition of service - Appellant having taken a Theka for housing construction in which he was to get handsome amount for rendering service - If there is any deficiency in his service definitely it is a consumer dispute...........
Consumer Protection Act, 1986, Section 2(1),(d) -- Consumer - Courier service - Blood sample of respondent/complainant taken by laboratory at Ahmedabad as consignor for sending to Bombay through appellant courier - The sample sent to some other laboratory - Complaint by respondent/complainant of deficiency in service - Plea by appellant/OP that there is no contract of..........
Consumer Protection Act, 1986, Section 2(1),(g),14(1),(d) -- Courier service - Deficiency in service - Compensation - Blood sample of respondent/complainant taken by laboratory at Ahmedabad as consignor for sending to Bombay through appellant courier - The sample sent to some other laboratory - Complaint by respondent/complainant of deficiency in service upheld by the..........
Telephone -- Potential consumer - Complainant applying for telephone connection by depositing amount - Held that complainant may not be consumer of any telephone but he is a potential consumer - The services promised and if not given that will amount to deficiency in service...........
